First Abu Dhabi Bank selects IBM Consulting as digital partner

First Abu Dhabi Bank has selected IBM Consulting as a partner for digital transformation services.

With total assets exceeding AED1 trillion ($272 billion), First Abu Dhabi is the largest bank in the UAE and the third largest in the Middle East.

As part of its long-term digital roadmap aimed at strengthening its position at the forefront of digital banking, First Abu Dhabi Bank is launching a range of new digitally enabled products and services, and upgrading its technology backbone and IT infrastructure to enable and to host its expanded digital portfolio.

“As the industry accelerates into the future of banking, we need to leverage the latest innovations to support our ongoing digital transformation efforts to meet the growing digital demands of our clients,” said Srinivasan, Correspondent Group Chief Technology Officer, Abu Dhabi First Bank Sampath said.

Over the years, First Abu Dhabi Bank has partnered with IBM in a number of technology areas and has now appointed the “Big Blue” (one of IBM’s nicknames) consulting arm as a consulting partner on its digital transformation journey.

“IBM has been instrumental in our service delivery over the past few years, and this agreement preserves our relationship and allows us to continue to innovate and change the way we interact with our clients,” Sampath said.

As part of its terms of reference, IBM Consulting Deep industry expertise in banking, hybrid cloud and application modernization will be provided to Abu Dhabi First Bank to enhance the bank’s ability to develop new products and digital services faster. IBM’s consultants will also help improve the bank’s customer experience by developing customer applications and experience-related improvements.

Christian Noll, Managing Partner, Middle East and Africa, IBM Consulting, commented: “IBM is bringing its leading capabilities, deep industry experience and leadership in financial services, as well as expertise in banking-specific regulatory compliance, security and An understanding of resilient needs. Helping Abu Dhabi First Bank transform and bring innovative experiences to its clients.”

“We are proud to embark on this digital transformation journey with Abu Dhabi First Bank, an innovation leader in the UAE banking industry.”

First Abu Dhabi Bank is expected to benefit from its digital investments – according to recent research by the IBM Institute for Business Value, 7 out of 10 banks in the UAE have achieved “significant or significant value”.

Meanwhile, the bank appears to have put its confidence in good hands.IBM Consulting ranked as one of the leaders in the region in ConsultancyME’s 2022 Guide to Top Consulting Firms in the Middle East Information Technology Strategy and banking Serve.