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Jamal Travel Agency, the UAE’s top travel service provider, is partnering with global travel technology company Amadeus to launch its B2B and B2C e-commerce platform.
The new agreement demonstrates Jamal Travel Agency’s adoption of Amadeus’ advanced technology solutions to help achieve the company’s strategic goals of increasing efficiency, increasing profitability and driving entry into new markets.
Since its establishment in 1988, Jamal Travel Agency has built a solid reputation and client base. In partnership with Amadeus, Jamal Travel Agency plans to offer a variety of new technology-driven solutions with customer service at its core. Its goal is to make the travel experience more integrated and smooth.
Ernesto Sanchez Beaumont, Managing Director of Amadeus Gulf, said: “We are ready to enhance Jamal Travel Agency’s position as a leading travel agency by helping it launch its exciting new B2B and B2C e-commerce platform. Jamal Travel Agency will use a variety of Amadeus Solutions ranging from e-commerce (Amadeus Web Services API) to increasing their revenue from non-aeronautical content, automating processes through robotics and adopting the latest payment technologies. Our goal at Amadeus is to help travel agencies meet current challenges and meet customers’ needs by satisfying customers needs to help renew travel.”
Sainulabdeen Salim, founder and managing director of Jamal Travel Agency, said: “Our partnership with Amadeus is focused on improving productivity, simplifying customer service and giving our commercial team access to more markets. We will also be able to provide our customers with greater control , to manage their travel bookings and process payments seamlessly and securely through our e-commerce platform. We are confident that our new alliance with Amadeus will solidify us as a trusted and profitable travel destination for both business and leisure travelers Partner status.”
This multi-year agreement gives Jamal Travel Agency access to key Amadeus products, including Amadeus Selling Platform Connect, Amadeus Ticket Changer, Amadeus B2B Wallet, Amadeus Value Hotels, and Amadeus Fare Optimizer was added later.
The award-winning travel agency looks forward to delivering optimized travel solutions to its partners and clients through its partnership with Amadeus. – arab trade news agency
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