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Abu Dhabi’s Al Hilal Bank gains from switch to digital business in February 2022

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Dubai: Abu Dhabi’s Al Hilal Bank has more than 62,000 bank accounts and 137,000 registered users since switching to a top-up digital bank in February. The bank’s digital version is a thoroughly consumer-focused financial services provider, with users spending an average of 11 minutes a day on the app. Abu Dhabi and Dubai have the largest share of the customer base at 48% and 28% respectively.

“Since Al Hilal Bank joined the ADCB Group in 2019, it has continued to transform, accelerating the adoption of cutting-edge digital technologies to offer clients a unique proposition, while leveraging the scale and capabilities of the wider ADCB Group,” said Ala ‘a Eraiqat, Al Chairman of Hilal Bank and CEO of ADCB Group.

“The success witnessed by Al Hilal Bank is a testament to customer demand for breakthrough digital banking products that are Shariah-compliant. Al Hilal Bank aims to be the new face of ADCB Group’s digital financial services, serving not only the community in the UAE, but also in a timely manner Other regional market services.”

The app records 6,700 transactions a day, and its services aimed at encouraging children to develop financial literacy skills also appear to be paying off.

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