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Dubai Islamic Bank (DIB), the largest Islamic bank in the UAE, is partnering with the UAE Ministry of Interior (MoI) to enable the bank to digitise its KYC journey through a new-age facial recognition service.
The bank will also offer its new bank customers the ability to complete a verification check to open an account with the DIB.
The MoI Digital Verified Face Gateway service enhances the new eKYC journey, ensuring instant, accurate and highly secure identity verification.
Open a bank account remotely
This will allow new customers to open a bank account with DIB, the world’s second largest Islamic bank, remotely and digitally via face-matching verification, eliminating the need for customers to physically visit a branch for initial KYC verification and onboarding.
Commenting on the partnership, Dr Adnan Chilwan, CEO of DIB Group, said: “This initiative is in line with DIB’s digital transformation strategy and the UAE’s vision for a truly digital economy. The use of the facial recognition system is part of DIB becoming the most advanced Islamic financial institution in the world. key milestones.”
“In line with the UAE leadership’s vision for a world-leading digital economy, we have regularly launched a range of digital smart banking solutions for our clients, which has driven our steady growth over the past few years. Our fundamental aim is to provide our clients with A more simplified, convenient and seamless banking experience, we believe these new and innovative solutions will help to further confirm our commitment to developing products, services and other offerings tailored to the specific needs of our customers.”
Lieutenant Colonel Dr Ahmed Saeed Al Shamsi, Head of AI Systems and Services Development Team, Directorate General of Security Support, Ministry of Home Affairs, said: “We are working to expand our collaboration with all national agencies across all sectors, which reflects the UAE government’s commitment to the highest level of scientific planning and investment. Based on the application of modern technology and artificial intelligence, the work system will be developed in a comprehensive institutional manner.”
Enhance service
He added: “Now we are witnessing a sustainable collaboration with the renowned banking institution DIB to benefit from the facial recognition system provided by MoI as a digital authentication gateway, thus strengthening and facilitating banking in a fruitful collaboration. The main goal is to enhance the service provided to customers and take them to the next level.”
The MoI facial recognition project started in 2007 with the vision to develop a trusted and secure way to verify people’s identities remotely. In 2021, the MoI Digital Verification Face Gateway service is launched and provides sophisticated AI-based security solutions to verify identities remotely, in line with the UAE’s digital transformation policy and strategy, and is considered an outstanding example in the world.
The launch of DIB’s eKYC service is a response to its efforts and approach to becoming a digitally intelligent bank, in line with the bank’s commitment to improve service efficiency, accelerate digital transformation and improve customer satisfaction. — arab trade news agency
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