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UAE: New system cuts job contract processing time from 2 days to 30 minutes – News

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In the first two days after the system went live, more than 35,000 contracts were completed, authorities said



published: Tuesday, December 6, 2022 at 10:47 am

Last updated: Tuesday, December 6, 2022 at 1:14 pm

A new smart system launched in the UAE has reduced the time it takes to complete an employment contract from two days to just half an hour. The Ministry of Human Resources and Emiratisation (MoHRE) said the automated system does not require any human intervention.

According to the ministry, the system helped issue more than 35,000 contracts in the first two days after its launch. These include new and renewed labor contracts, which are approved after being signed and verified by both parties.

“The new system utilizes advanced technology to process and verify images, reducing the duration of each transaction from two days to just 30 minutes, while also minimizing human error,” the ministry said.

Companies must submit applications through any service delivery channel as usual. An automated system then evaluates all requirements to approve the application and issue a license.

MoHRE offers several other digital services. The ministry’s app offers more than 100 services powered by artificial intelligence and big data.

Customers can interact with the ministry through its Arabic and English-language WhatsApp channels, making MoHRE the first federal entity to have a verified business account on the Meta-owned app. The service is available through the telephone number 600590000. Among other services, customers can check the status of their applications – a service most commonly used on the ministry’s website, mobile app and call centre.

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