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As part of the goal of meeting customer needs and expectations, the Abu Dhabi Digital Government High Commission took the lead in launching “TAMM Mobile Solutions”, including “TAMM Van” and “TAMM Mobile Service Center.”
“Introduced as part of the “TAMM Cares” program, the TAMM mobile solution will further improve life in Abu Dhabi by providing easier and safer access to digital government services for its communities and involving the community in building a suitable government experience Quality their needs.
“TAMM Mobile Solution” reflects the active efforts of the Abu Dhabi government to provide its people with a new generation of government services through technological innovation. Part of the purpose of the plan is to involve citizens and residents in the process of creating a better government experience for them. This will ensure the provision of high-quality public services that meet the requirements and expectations of all sectors of society.
“TAMM Cares” is the umbrella for the launch of the “TAMM Mobile Solutions” program. It aims to provide residents of the Emirate of Abu Dhabi with an extraordinary customer service experience, especially the elderly, determined people and key investors, so that they can obtain government services without visiting government entities or customer service centers.
“TAMM Van” is a solution for determined people, senior citizens and residents, and others who cannot access TAMM service centers. Through “TAMM Van”, they can complete government services in the comfort of their home or any convenient place. They can easily request “TAMM Car” by calling the Abu Dhabi Government Contact Center by dialing 800-555, and the professional team will respond quickly to their request.
On the other hand, the “TAMM Mobile Service Center” aims to provide comprehensive digital government services to more people in Abu Dhabi.Bringing government services closer to the Abu Dhabi community to save time and effort, the “TAMM Mobile Service Center” is especially aimed at those living in remote areas, aiming to provide TAMM services and groundbreaking experience to the UAE’s vast population
His Excellency Ali Rashid Al Ketbi, Chairman of the Department of Government Support in Abu Dhabi, said: “TAMM Mobile Solutions” aims to cover all sectors of Abu Dhabi society and allow the public to participate in creating their own government experience. Through the newly launched program, we can expand the new generation of digital services in accordance with our commitment to improve the efficiency of the Emirates government. “
HE Al Ketbi stated that the TAMM mobile solution is in line with the goals of the Abu Dhabi government to further improve the living standards of the emirate through excellent services. In order to meet the needs of the public, the “TAMM Mobile Solution” program is a unified gateway to the development of innovative government services that exceed expectations. It will be a way for Abu Dhabi to accelerate its sustainable development.
His Excellency Dr. Mohamed Abdelhameed Al Askar, Director-General of the Abu Dhabi Digital Authority (ADDA), said: “The launch of the’TAMM Mobile Solution’ is part of the TAMM ecosystem’s proactive approach to facilitate faster access to government services. The Emirate. TAMM. Cooperate with all government entities in Abu Dhabi and strive to provide government services to all citizens and residents of the emirate.”
Dr. AlAskar added: “We seek to improve the quality of life in Abu Dhabi by providing innovative digital solutions for citizens and residents of Abu Dhabi and adopting new methods of providing world-class services. By expanding the scope of our digital services, we It is helping to consolidate the emirate’s leadership vision in providing world-class government services to the people. The’TAMM Mobile Solution’ not only saves time and effort, it also enriches the experience of all members of the Abu Dhabi community.”
Al Hudayriat Island, a popular destination in the emirate, will be the first place to adopt the “TAMM Mobile Service Center”, and soon other places will follow. The deployment of the “TAMM Mobile Service Center” is in line with the mission of the Abu Dhabi government service ecosystem “TAMM”, which is to provide a seamless customer experience through fast and secure digital government services that meet the highest international standards.
“TAMM Mobile Service Center” includes waiting area, one-to-one assistance area and self-service area, customers can complete transactions conveniently and quickly. It also provides a “drive-through” service, allowing individuals to use government services without leaving the vehicle.
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