Abu Dhabi Airports enhances passenger experience with joint off-site check-in initiative

Etihad Airways, Wizz Air and EgyptAir passengers departing from Abu Dhabi International Airport can now use the new off-city check-in service.The joint initiative, called MORAFIQ, is supported by Abu Dhabi Airports, Abu Dhabi Ports Group, Capital Travel, Etihad Airways
Airport Services, OACIS Middle East and Tourism 365.

The city registration facility, located at the Abu Dhabi Cruise Terminal in Mina Zayed, was announced at an event attended by His Excellency Sheikh Nahyan bin Mubarak Al Nahyan, Minister of Tolerance and Coexistence.

HE Eng Jamal Salem Al Dhaheri, Managing Director and Chief Executive Officer, said: “We are committed to providing a smooth journey for our passengers at our airports and this service will provide flexibility in where they check-in Enjoy Abu Dhabi.” Abu Dhabi Airport Official. “The idea is to have multiple check-in points across the city to provide passengers with hassle-free travel and a wider choice of boarding touchpoints when departing from Abu Dhabi International Airport.”

The facility is open from 09:00 to 21:00 and passengers can check-in and drop baggage up to 24 hours in advance and up to four hours before the flight departure time. Passengers can also purchase add-ons such as excess baggage, preferred seating and flight upgrades. Prices start from Dhs45 for adults, Dhs25 for children, Dhs15 for infants and Dhs120 for a family of four.

“Etihad Airways is constantly exploring options to enable passengers to maximize their travel experience and reduce wait times,” said Shaeb Al Najjar, Etihad Airways’ General Manager, Hub Operations. “As such, Etihad Airways looks forward to offering its city check-in service through MORAFIQ. Together with its partners, Etihad Airways is committed to strengthening Abu Dhabi’s position as a world-class aviation hub.”

The service is designed to play an important role in relieving pressure on airport resources and infrastructure, while providing flexible
Alternatives for passengers.

“OACIS is very proud and pleased that we have entered into a strategic partnership with ADAC, Etihad Airport Services – Ground, ADPG and Tourism 365 to deploy off-airport check-in in Abu Dhabi,” said Titten, Chairman and CEO, OACIS Middle East Yohannan commented. “The new city check-in service offered under the MORAFIQ service banner will significantly change and enhance the guest experience by bringing freedom, flexibility and convenience to air passengers.”