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Abu Dhabi Islamic Bank (Adib), a leading Islamic financial institution, has launched a digital command center that will enable the bank to harness the power of data and artificial intelligence to improve efficiency.
The center includes a 22-meter video wall that provides comprehensive coverage of Adib’s activities, supporting senior management as well as all relevant employees in the organization to make timely and informed decisions by displaying up to 25 dashboards simultaneously on the video wall.
The state-of-the-art facility places artificial intelligence and analytics at the forefront of Adib Bank’s operations to enable greater resilience, agility and vigilance in a changing market landscape. By reviewing performance in real time and using a highly intelligent machine-triggered alert system tailored to specific roles in the organization, the bank can effectively collaborate across departments and enhance its ability to be more proactive in making decisions and taking action.
digital excellence
Nasser Al Awadhi, Adib Group CEO, commented: “Digital excellence remains at the core of our 2025 strategy as the bank strives to become a digital-first financial institution. Command Center is a key analytics tool that enables us to deliver intelligent experiences, discover Untapped opportunities across all channels and products.Adib is focused on introducing industry-leading digital capabilities, redesigning the customer experience and enabling its customers to bank anytime, anywhere, through their preferred channels.
“The Command Center enables us to achieve this by facilitating the synchronization of human and technical resources. Data analysts, engineers and bankers work together to create a highly valuable MIS unmatched in the market.”
The ability of the command center to make real-time decisions enables a better understanding of Adib customers, effectively addressing their needs and enhancing the overall brand experience while maintaining the highest level of security for all stakeholders through controlled banking and resilient monitoring. performance indicators.
Adib aims to enhance customer convenience through its digital platform and become a data-driven organization by utilizing advanced analytics and artificial intelligence. At the same time, Adib will build a modern technology foundation and new digital tools and capabilities for employees to enable seamless digital processing and front-line delivery, while building a future-proof workforce. — trade arab news agency
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