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Tech Leaders Share AI’s Role in Solving Human Problems at Forum
Dr Ayesha Al Mutawa, Director of Strategy and Excellence, Dubai Ambulance Service; Hussain Al Fardan, Head of Innovation Centre for Strategy and Corporate Excellence, Dubai Customs; Siddhartha Bhatia, Regional Vice President and General Manager, Dataiku – Middle East & Turkey and Dubai Future Foundation Researcher Victoria Zagorsky. At Artelligence 2022. KT Photography: M. Sajjad
Artificial intelligence (AI) has entered almost every sector in the UAE, from governance to banking, education to healthcare and retail, digital experts from various fields said at an event in Dubai on Tuesday.
Today, there are computing systems that can read and record complex documents, provide medical advice, generate award-winning artwork, and autonomously drive cars and trucks on roads shared with humans.
Technology leaders discussed the use of AI and the importance of governance to address exponential growth at the 5th Artificial Intelligence (AI) Forum – “Artelligence”.
powered by Cali erathe one-day forum brought together senior technology leaders from government and the private sector, who shared their views on the invaluable role of artificial intelligence in solving human problems.
UAE government uses artificial intelligence
Musab Obaid AlHammadi, Project Manager, Research and Infrastructure Division, Office of Artificial Intelligence, Office of the Prime Minister. KT photo by M. Sajjad
Musab Obaid Al Hammadi, Project Manager at the Research and Infrastructure Department of the Office of Artificial Intelligence under the Prime Minister’s Office, said in his keynote speech that the UAE realized the importance of AI in 2017, when the world’s first Minister of State, Omar Sultan Al-Orama (Omar Sultan Al Olama) This department is appointed by the leadership of the UAE. “One of the main drivers of AI is the availability and accessibility of quality data,” Hammadi said.
“The government is also establishing the UAE, which will act as the official data regulator,” he said.
Al Hammadi added: “Another interesting platform that the government has created to support emerging technologies is the Regulatory Lab.” Through this lab, and in collaboration with the Office of Artificial Intelligence and the Ministry of Interior, Tesla was able to apply for a temporary license, operate its self-driving cars in the country,” he said.
Many government departments are also starting to use AI in their day-to-day functions. Hussain Al Fardan, Head of Dubai Customs Innovation Centre, explained: “A few years ago, a company from the UK helped us see the real challenges facing Dubai Customs. All companies in Dubai are our customers; we have a lot of data. We want to Keeping ‘ecoverse’ alive, luckily we could do that before the pandemic. ‘Ecoverse’ is a platform that helps us do all of our Dubai customs operations remotely.”
Al Fardan said one of the major challenges facing Dubai Customs during the pandemic is personnel management.
Al Fardan said: “Artificial intelligence is an incredible tool and if used properly, it can have fantastic capabilities. Many people here (in the UAE) believe that artificial intelligence is from God, but that is not the case. Artificial intelligence is man-made Yes, it can solve complex problems, especially for companies with large datasets.”
Dr Ayesha Al Mutawa, Director of Strategy and Excellence, Dubai Ambulance Service, said: “We see ourselves as the government of the future. AI is part of a revolution. It is part of the process of human revolution. We are in the fourth industrial revolution and On the cusp of a new post-pandemic revolution. We can connect people in remote areas and provide them with technologically advanced solutions, made possible by artificial intelligence.”
Regulatory ecosystems and mindsets need to change. “We need to modernize governance to enable innovative adoption while protecting confidentiality and human rights,” suggested Al Mutawa.
Speakers also discussed the use of artificial intelligence in the Roads and Transport Authority (RTA) and the capabilities of the Emirates Genetics Association at the forum. Meera AlShaikh, Director of Intelligent Services at RTA, said: “Autonomous transport has long been a goal in Dubai and is slowly becoming a reality. While significant progress has been made, challenges such as safety and legislation for autonomous transport remain.”
Dr Ayesha said: “The government needs to act now. As individuals, we need to unlearn, relearn and re-skill as individuals. The UAE government is very disruptive; Get ready. We need to accelerate AI adoption.”
KT photo by M. Sajjad
Cizar Abughazaleh, CEO of Action To Action Robotics, said: “The UAE’s adoption of technology has excelled across the economy as it has helped the country become a world leader. We are addressing some of the challenges that AI and robotics must integrate, and we Companies are at the forefront of addressing these issues.”
Action To Action Robotics, which operates in Singapore and New Zealand, is actively working with government agencies in the UAE. The company is currently involved in hospitality and wellness.
AI is not the enemy
At the same time, private companies have begun to assist governments and other private entities in building AI infrastructure in their companies, while emphasizing the need for a more collaborative environment. Siddhartha Bhatia, Regional Vice President and General Manager Middle East and Turkey of Dataiku, said: “From travel and transportation to healthcare and education, AI can impact every industry. We can start by having a collaborative environment that is diverse and willing to work together Scaling AI. Embrace a culture of experimentation.”
A piece of art created by artificial intelligence recently won an art competition. Paul Hamilton, managing director, Middle East and North Africa, Ogilvy & Mather, said: “We are on the cusp of a revolution. It’s not about some people losing their jobs; it’s about people doing things differently. AI is enabling a whole new creative way.”
Mohammed Al-Jallad, CTO, Hewlett Packard Enterprise UK, Ireland, Middle East Africa, said: “HPE is supporting governments, some of the world’s largest carmakers, universities, space exploration programs and healthcare providers to embrace data – the first modernization .”
AI and the future of health and pharma
Mona Al Ali, Head of Health Information Management at Dubai Health Authority, said of the benefits of using AI in healthcare: “The benefits of using AI in patient monitoring are huge. Remote monitoring works well with telehealth. We can see that there is now an incentive for healthcare providers to implement remote patient monitoring.”
Dr. Kalthoom Alblooshi, Chief Innovation Officer, UAE Healthcare Services, said: “When using AI and technology in healthcare, we should be patient-centred. We should also overcome the gap between healthcare workers and technology.”
Dr Kalthoom said: “Once the benefits of adopting technology for patients are realized, no healthcare provider will resist it. Furthermore, there are fears that AI will replace humans. However, this is not the case; once we adopt AI in healthcare, There will be different job opportunities.”
Ahmad Mourad, Senior Director, EMEA Strategic Solutions Experiment, Johnson & Johnson, said: “We are leveraging AI in supply chain, inventory management, and operations and execution in the healthcare ecosystem. Healthcare is benefiting from AI and machine learning, and vice versa. “
He added: “We need to be cautious and realistic about AI. The goal of AI is not to replace humans, but to figure out how it will be useful to humans.”
Retail 2.0
In retail, Masafi Group Chief Information and Technology Officer Sheridan Moodley said: “For every retailer, the goal is to provide customers with an incredible shopping experience. This requires the application of technology at every touchpoint of the journey to achieve this. One goal. Technologies such as digital signage deliver tailored experiences to customers.”
Tomasz Mazur, head of digital technology and delivery at Chalhoub Group, said: “Covid has changed the way we work. The group has invested heavily in data scientists, engineering and analysts during the pandemic, and it’s great to see companies investing in data science invest.”
Middle East Youth Innovation Roadshow
The inaugural Middle East Youth Innovation Roadshow was also held during the forum, giving young people the opportunity to discuss innovative projects and present new ideas to be implemented within the UAE ecosystem.
The platform is dedicated to young people who are passionate about innovation. It will be part of efforts to support Arab youth and bridge the skills gap, giving them an opportunity to learn about the latest technology and innovation trends.
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