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Dubai ride-hailing app Zed offers customized services

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Dubai-based Zed, a premium e-hailing company, recently launched its first mobile app to provide personalized premium e-hailing services to customers in the UAE

The company aims to offer a completely unique experience and set out to redefine ride-hailing in the region. Catering to discerning UAE residents who have high standards and expect excellence in their transportation needs, Zed has crafted a ride experience that is both fast and reliable.

While ride-hailing is not a new concept to the UAE market, individuals looking for premium service often face challenges such as car unavailability and trip cancellations, which can affect the overall journey experience. Recognizing this gap, the Zed has become the ultimate solution, offering a hassle-free high-end ride experience, specifically meeting the exacting standards of customers in the region.

Local companies committed to supporting smart intermodal cities in line with the Smart City Strategy goals and vision conceptualized under the leadership of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Director General of Dubai Smart City Project.

Abhinav Patwa, Head of Zed, said: “As a company with roots in the UAE, we recognize the importance of aligning our efforts with the city’s ambition to become the world’s first truly smart city, facilitating engagement with residents and visitors alike. connection. Zed was created to redefine traditional ride-hailing, putting customer satisfaction, preference, and convenience first. At Zed, our top priority is to deliver an unparalleled experience that meets our customers’ ever-changing needs while Set a new benchmark in the industry.”

Zed is revolutionizing the ride-hailing industry by introducing fully bespoke journeys that are carefully tailored to suit individual preferences. With Zed, customers can configure their journey down to the smallest detail with the touch of a button. They can choose the level discussed with the driver, music preference, volume, temperature control and even interior lighting intensity and color to ensure the journey meets their wishes. It even includes a coffee option to request cold brew before the ride for the ultimate laid-back experience.

Each Zed Journey is designed around the user, adapting to the pick-up location while enjoying different modes to suit every mood and need, such as traveling, working, relaxing and more. Zed also prides itself on timeliness, assuring customers that they will be picked up on time using the best and safest route.

Often, customers struggle with double bookings every day, which is tiring and time-consuming. Unlike other ride-hailing services in the country, Zed operates on a schedule called a “cadence” booking feature. With this feature, users can easily and conveniently set a schedule that aligns with their plans. Customers benefit from the advance booking service and avoid the hassle of making reservations on a daily basis. It is also possible to book for other people through the same app and account.

The Zed is currently only available in Dubai and will be available in other cities soon. The app is now available as a free download from the Apple Store and Google Play Store. – trade arab news agency

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