[ad_1]
A study shows that both small and medium enterprises (SMEs) and consumers agree that there is room for further growth in the already booming e-commerce sector.
The latest e-commerce trends research commissioned by FedEx Corp, a subsidiary of FedEx Corp and one of the world’s largest express shipping companies, shows that consumers are seeking innovations in personalization, shopping entertainment and payment options to enhance their experience and improve their At the same time, it is easier to discover new brands and facilitate purchases.
seasonal offers
With plenty of shopping festivals already on the calendar, consumers are looking for more seasonal deals. Taken together, the research shows that e-tailers have plenty of fertile ground to try out new ways to help build their customer base.
“Covid has accelerated our way of life to a point where online shopping has normalised across all demographics and there is no going back. As a result, e-commerce will be an ever-increasing share of total consumer spending,” said Kawal Preet, president of FedEx Asia Pacific, Middle East and Africa (AMEA).
“As more and more people shop online, consumer preferences are becoming more complex. As SMEs and e-merchants continue to develop their online sales platforms, our research reveals how businesses capitalize on consumer demand. Opportunity. Customer experience is the driving force behind how e-retailers engage with customers and how we innovate shipping solutions. With an expanded product portfolio developed specifically for e-commerce businesses, FedEx is well positioned to support the changing expectations of consumers and e-commerce Business continued to grow.”
The e-commerce field is mature
The Asia-Pacific region includes the world’s largest e-commerce markets including India, China, Japan and South Korea, where e-commerce sales will reach $2.09 trillion this year, with 57% of the region’s population shopping online.
In the Middle East and North Africa (Mena) region, e-commerce is rapidly catching up with these global powerhouses, with the industry growing slightly above the global average at 25% and expected to reach $8 billion in 2018 by 2025.
With the rapid growth of the e-commerce sector in the MENA region and Dubai being placed at the center of East-West trade relations, earlier this year, FedEx broke ground on a new regional air and ground hub near Al in the Dubai South Logistics District. Maktoum International Airport (DWC).
Expected to be completed in 2023, the new FedEx regional hub will support increasing the efficiency of its regional and global network and expand the company’s commercial and operational footprint to support growth in e-commerce and trade.
Logistics providers are here to support you
FedEx is supporting the future of e-commerce across the AMEA region while focusing on meeting the needs of e-retailers and their end consumers. For e-tailers, FedEx offers simple, streamlined solutions that make order fulfillment easier. For the end consumer, the priority is to provide fast, reliable, trackable delivery that enhances the overall service experience.
FedEx is integrating its services with the e-commerce marketplace, so e-tailers can generate FedEx shipping labels and use other FedEx features, such as express shipping services and international shipping documentation services, without leaving the platform.
These easy-to-use, frictionless services make onboarding new employees easy and help improve the work experience. And, delivery customization solutions like FedEx Delivery Manager allow e-retailers to provide their customers with personalized service and the freedom to manage and control their shipping preferences, which today’s consumers demand. — arab trade news agency
[ad_2]
Source link
