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Friday, September 22, 2023

eLife subscribers will get a refund and discount if the beIN channel is deactivated


Etisalat by e& Not sure if the beIN channel will be available on eLife TV after the end of this month. A beIN spokesperson told Khaleej Times that discussions are currently underway with the UAE-based telco regarding the renewal and inclusion of the eLife TV channel after June 1.

Etisalat offers subscribers access to the beIN channel through its eLife package. The company has now shared details on how subscribers will be affected if the channel is taken down:

What happens if the service is interrupted?

All affected customers will be notified by text message, email and eLife TV on or before June 1. “If the service stops, beIN content will be automatically removed from the eLife subscription and your invoice will be reduced accordingly,” Etisalat states on its website.

Will subscribers get a refund or discount?

According to the company, if you subscribed to beIN as part of the eLife bundle, you will receive a text message or an email with information about the recurring monthly discount you will receive as part of the change. “If you subscribed to beIN separately from the eLife plan, you will no longer be charged for it from June 2023.”

If beIN is deactivated, will subscribers still be able to access the channel?

unnecessary. However, customers who wish to continue viewing content previously offered by beIN can purchase these services directly through the “official channels”.

BeIN is a global sports and entertainment media group with 60 channels. Its sports channels are popular among UAE residents as they air some of the major high-profile sporting events.

“You can still enjoy other content live on AD Sports AFC (Channels 706, 707 and 709), STARZPLAY Sports (Channels 722, 723 and 724) International Cricket, Serie A Football, UFC, F1, Pro Cycling, Golf and more , Premier Sports (Channel 784) and 20 other premium sports channels such as Criclife on Channel 787,” Etisalat said.

Copyright © 2022 Khaleej Times. all rights reserved. Courtesy of SyndiGate Media Inc. (Syndicate Information).


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