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Emirates has launched a new city check-in and travel store in Dubai International Financial Center (DIFC), allowing customers to book travel, check-in for flights, check bags, shop for travel essentials and save time at the airport.
City Check-in and Travel Store is located in the elite ICD Brookfield Place, a vibrant business and leisure hub that offers a prime location for busy professionals in the Dubai Financial Center and allows customers to drop off their bags as early as possible within 24 hours, Arrive at the airport at your leisure, up to 4 hours before your flight.
Customers can visit the space and check-in anytime from 8:00am to 10:00pm daily, via self-service check-in kiosks, dedicated desks of Emirates agents or via the world’s first check service to pay Start their travel experience seamlessly with the robot assistant – Sara.
Sara is an innovative portable robotic check-in system that matches faces with scanned passports, checks passengers in and guides them to the bag drop area. Featuring an eye-catching 2.5m LCD screen displaying Emirates’ latest destination content and more screens displaying interactive touchscreen maps, the City Check-in and Travel Store is a sleek, spacious modern space offering the opportunity to book flights, Browse travel merchandise, check luggage and check-in – paid valet and self-parking ensure a premium, hassle-free check-in experience for Emirates passengers.
Travelers can also get expert advice and deals on popular destinations, while a dedicated travel advisor can assist with purchasing tickets for future journeys, managing current reservations, purchasing upgrades, choosing preferred seats, and arranging extra luggage if needed.
Emirates passengers with a valid boarding pass who wish to explore the region or relax before their flight will have free access to select lifestyle facilities at the world-renowned ICD Brookfield Place, as well as exclusive discounts and special offers at a range of restaurants, gyms and luxury stores – including Josette, 1Rebel, Lulu and the Beanstalk and Embody Fitness.
Around DIFC, visitors can enjoy a variety of services, shopping, world-class food and art galleries, including the wide promenade of DIFC Gate Street. When it’s time to take off, passengers can take a taxi, Emirates chauffeur service directly to the airport, or walk 10 minutes to the Financial Center subway station, which seamlessly connects with the airport’s Terminal 3 subway station.
Adel al Redha, Emirates Chief Operating Officer, said: “Emirates City Check In is our newest Emirates travel experience and reflects our commitment to offer our customers a range of check-in options. Our new location is in the DIFC region The first ultra-convenient check-in and bag drop facility. People can avoid busy times at the airport and minimize queues.”
“We are delighted to be working with ICD Brookfield on this project and look forward to providing our clients with more technology-focused solutions in the future,” added Al Redha.
Rob Devereux, CEO of ICD Brookfield, said: “We are delighted to welcome the Emirates City Check-In and Travel store to ICD Brookfield Place, further strengthening our ecosystem and making it an attractive destination for workers, tourists and residents. This exciting addition will bring the convenience of city check-in to the central business district, giving Emirates passengers more time to attend to their daily routines, spend productive time at work and enjoy all that Dubai has to offer Wonderful way of life.” – trade arab news agency
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