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Etihad Airways launches data-as-a-product ecosystem

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Etihad Airways, the national airline of the United Arab Emirates, has announced the launch of a new modern analytics and intelligence platform that will enable the global airline to implement a data-as-a-product ecosystem.

Etihad’s Enterprise Data Platform team worked closely with Microsoft on Emirates’ digital transformation, which made heavy use of Azure’s innovative intelligent data platform.

“By leveraging Microsoft’s suite of services, we will be able to democratize our data consumption by creating data products for all of our business units to meet their specific needs,” said Frank Meyer, Chief Digital Officer, Etihad. “Our Much of the work is focused on developing a strong data governance framework that will give us a solid foundation to drive a data-driven culture that drives innovation at every touchpoint. “

Etihad Airways is committed to modernizing its enterprise data platform to meet current and future needs, while reducing costs and increasing agility. This has led to the implementation of data as a product, a shift away from its traditional data as an asset approach.

Through Microsoft’s cloud region in the UAE, Etihad’s modernization project leverages Azure’s cloud-native data services such as Azure Databricks, Azure Synapse, Azure Data Factory, Azure Data Lake, Event Hub, Azure Cosmos DB and Microsoft Purview.

“Our new setup provides a holistic continuum of analytics, intelligence and automation from ingestion and storage to consumption and governance,” said Karthic Sundararaj, Vice President, Technology and Architecture, Etihad Airways.

“Our data teams can now build data products for each business unit and share a single version of real data across the organization. We expect our new Azure-based platform to impact multiple KPIs from highest to lowest, enabling innovation , reduce costs and increase agility.”

Rohan Kumar, Microsoft Azure Data CVP, added: “It’s great to work with organisations with a strong digital vision that want to transform not only their own business operations, but the way customers are served across the industry. We believe Etihad will The modernization of data platforms to deliver a great customer experience will be encouraging for organizations with legacy environments looking to create value across the business through a next-generation data-as-a-product ecosystem.” – arab trade news agency

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