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Post-pandemic student expectations don’t quite align with university leaders’ visions of the future, findings from a global study show: Comparing university mindsets and student expectations around the world.
This suggests an opportunity for higher education institutions to adapt the learner experience to support better outcomes.
Anthology, a leading provider of educational solutions that support the entire learner lifecycle, said the study surveyed people from the US, Australia, Brazil, Colombia, India, Japan, Spain, Saudi Arabia, South Africa and the UK.
new obstacles
“As universities continue to drive digital transformation, they face new barriers in everything from course delivery and support services to accessibility and how to equip students and staff with technology,” said Jim Milton, chairman and CEO of Anthology.
“We believe technology plays a vital role in shaping the future of higher education globally, and the results of this study confirm this view as leaders consider the impact of technology and data on the overall student experience.”
financial barriers
Outside of the pandemic, the economy continues to have the most significant impact on learners in all regions (73%), followed by lack of access to technology (35%). Lack of access to technology was significantly higher in the Middle East and Africa, with 54% of students saying it was a challenge. University leaders in most regions are largely in sync with these challenges, but only 30% of MENA higher education leaders believe technology access is a concern for their students, indicating a gap between their perceptions and the student experience has a difference.
blended teaching
Over 80% of students worldwide now prefer to conduct at least some of their courses or teaching sessions online. Leaders are moving their universities in the right direction, with more than a third (38%) saying that by 2025 their institution’s model will be a combination of online and face-to-face delivery, up from 30% today 16%.
Nearly a quarter of North American leaders (24%) say classes will still be offered in a fully face-to-face format by 2025—a significantly higher percentage than any other region. The highest percentage of students interested in fully asynchronous courses is in North America, with the largest gap compared to student preferences for how courses are delivered.
overall technology
Global learners want and expect technology to be more pervasive in their higher education experience, with university leaders agreeing, with 60% saying their universities currently lack the appropriate digital learning tools to help students succeed. While only 26% of university leaders have significantly increased the number of digital learning tools they use over the past two years, more than half are considering additional investments in future technologies.
A majority (94%) of college leaders agree that a holistic view of learner data drawn from multiple systems will benefit their teams and help more students achieve their goals. That same percentage indicated that their universities were actively looking for new opportunities to aggregate and analyze data to drive more insights, ultimately seeking to use data to help improve learning outcomes for student populations through personalization. — arab trade news agency
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