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Dealing with the aftermath of a traffic accident can be cumbersome, but for motorists in the UAE, accidents can be reported to the correct authorities on a computer, using an app or simply by phone.
Knowing what to do in any traffic accident, big or small, can save time and reduce the impact on those involved as well as other drivers.
If you spot a problem or get involved in an accident on Dubai’s roads, you can now report it using the government’s new DubaiNow app.
The new service allows motorists to conveniently report minor traffic accidents without having to wait for police to arrive at the scene or go to a police station.
By recording events on the DubaiNow app, drivers receive Dubai Police Report any insurance claim via email or text message.
It is still important to call 999 in the event of a major accident.
“Providing users of the DubaiNow app with the service to report minor traffic accidents will make it easier for Dubai’s motorists and road users to benefit from this remarkable service,” said Major General Khalid Al Razooqi, Director General of Dubai Artificial Intelligence Police.
The service has been launched as an additional tool for incident reporting. Motorists can also continue to use the Dubai Police app.
here, National Explain how to report minor accidents in Dubai and other emirates.
How to Report Minor Accidents in Dubai
First, it’s important to keep your driver’s license, car registration and insurance details with you. If you don’t have one, you may have to go to the police station.
For minor accidents where no one is injured, please remain calm and move your vehicle to the side of the road when it is safe to do so.
If other drivers flee the scene, please note the make, model and license plate of the vehicle and report it to Dubai Police.
Motorists can report minor accidents in Dubai through the Dubai Police mobile app or DubaiNow.
Select the “Report a Traffic Accident” service on the home page of the app.
Select the number of vehicles involved in the accident.
Scan the license plate number and add as many details as possible, such as the license plate number and license.
Take a photo of the damaged area of ​​the vehicle through the app.
Choose who is responsible for the incident, including personal details such as their contact number and email.
If the drivers involved cannot agree on who is responsible, they must contact Dubai Police on 999. The police will determine the responsible party. Alternatively, all parties should go to the nearest police station to report the case.
The party found responsible will have to pay a fine of Dh520.
Additionally, at some ENOC petrol stations in Dubai, motorists can report accidents. These are Al Rasheed Street in Al Mizher, Al Khail Road near Exit 44, Arabian Ranches and Al Khail Road near Al Barsha Police Station.
What if no other parties are involved?
Motorists must report accidents in Dubai, even if they hit an object and not another vehicle.
They can raise an incident through one of the apps using the methods above, or call Dubai Police to get a damage report to submit to their insurance company.
Report minor accidents in Abu Dhabi and Northern Emirate
Motorists in Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Umm Al Quwain and Fujairah can report accidents using the Ministry of Interior’s smartphone app (MOI UAE). This service is free.
They need to register on the app with their UAE Pass or Emirates ID.
After logging in, the system will confirm the location of the accident through geographic mapping.
Enter vehicle details and attach a picture of the damage.
After submitting an accident report, you will receive a confirmation report from the app.
The report can then be used for any insurance claims for repair work.
Motorists can use the app to issue accident reports for unknown persons for Dh400. According to the Ministry of Home Affairs website, the service charge in Sharjah is Dh335.
Rafid Services in Sharjah
Motorists involved in an accident in Sharjah can also register an accident through the Rafid app.
After registering with a phone number, drivers can report minor accidents by using the app and detail the location with vehicle information and pictures of damage. The fee is AED 400.
After an accident, drivers can also obtain damage reports for unknown parties. For example, if their vehicle is damaged while parked. The fee is Dh335.
For enquiries, please call Rafid 80072343.
Updated: September 15, 2022 4:51 am
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