In this insightful interview, we have the privilege of delving into the inspiring journey of Jibachh Shah, the mastermind behind Momocha, a revolutionary fast food restaurant. With a passion for introducing authentic Nepali cuisine to the vibrant city of Abu Dhabi, Jibachh embarked on a mission to bring the rich flavors of Nepal, particularly momos and noodles, to the local residents and visitors alike. As the first Nepali fast food restaurant located in a bustling shopping mall, Momocha promises a unique dining experience that tantalizes taste buds and leaves an indelible mark on customers.
Join us as we explore the driving force behind Momocha’s success, Jibachh’s profound insights on employee motivation and business growth, and the pivotal role technology plays in shaping the future of the food industry. Discover how Jibachh’s dedication to customer satisfaction and his unwavering commitment to building a cohesive team have propelled Momocha forward, overcoming challenges and embracing innovation at every turn.
With a fervent belief in pursuing passions, maintaining focus, and placing trust in employees, Jibachh Shah’s journey exemplifies the true essence of entrepreneurship and the limitless potential it holds. Join us as we uncover the wisdom and vision of this extraordinary founder, and gain invaluable insights into the world of Momocha and the ever-evolving landscape of the food industry.
What is the idea behind Your Company?
The concept behind Momocha, our fast food restaurant, is to introduce the authentic flavors of Nepali cuisine, specifically momos and noodles, to the residents and visitors of Abu Dhabi. We aim to bring a unique dining experience by being the first Nepali fast food restaurant located in a shopping mall in the city.
Our focus is on serving high-quality, delicious, and freshly prepared food that showcases the rich culinary heritage of Nepal. Momos, which are traditional Nepali dumplings filled with various savory ingredients, and noodles, prepared with flavorful spices and sauces, are the star dishes of our menu. We prioritize using authentic recipes and sourcing fresh, local ingredients to ensure an authentic and satisfying dining experience for our customers.
By establishing ourselves in a shopping mall, we aim to make Nepali cuisine easily accessible to a diverse audience, including both locals and expatriates. We want to introduce people to the unique flavors of Nepal and provide them with a convenient and enjoyable dining option while they are out shopping or spending time in the mall. Our team is dedicated to delivering excellent customer service, maintaining a clean and welcoming environment, and providing quick service without compromising on quality. We strive to create a friendly and inclusive atmosphere where customers can savor the taste of Nepal and have a memorable dining experience.
Overall, Momocha is driven by the passion to share the vibrant and delectable aspects of Nepali cuisine with the community in Abu Dhabi, making it the go-to destination for anyone craving authentic Nepali fast food, especially momos and noodles.
How did you embark on your career journey, and do you have any advice for beginners?Â
I embarked on my career journey as a Chartered Accountant in the year 2012. After completing my education and obtaining the necessary qualifications, I started my professional career in the banking industry. This field appealed to me because of its dynamic nature and the opportunities it offered to work closely with financial institutions and clients.
During the initial years, I focused on building a strong foundation of knowledge and skills in accounting, finance, and banking practices. I worked hard to understand the industry standards, regulations, and emerging trends. This involved staying updated with the latest developments through continuous learning, attending professional workshops, and engaging in networking activities.
As a beginner, my advice is to work hard and remain dedicated to your goals. It’s important to put in the effort to gain a deep understanding of your chosen field. This includes staying committed to ongoing professional development and acquiring new skills as the industry evolves. Networking is also crucial, as it helps in building relationships, expanding your knowledge, and opening up new opportunities.
Additionally, it’s essential to stay focused on what you want to achieve in your career. Set clear goals and work towards them with determination. Be proactive in seeking out challenging assignments and opportunities for growth, as they will help you develop your skills and gain valuable experience.
Remember that success often comes with its fair share of challenges and setbacks. Stay resilient and learn from your failures. Embrace continuous learning, adapt to change, and be open to new experiences. Seek out mentors or professionals who can guide you along the way, as their insights and advice can be invaluable.
What is the goal of Your Company? What problem are you solving with it?
The goal of our company is to serve authentic Nepali food, including delicious momos and a variety of noodles, at a very affordable price. We aim to provide customers with a new dining option where they can experience the unique flavors and culinary traditions of Nepal. By offering authentic dishes and maintaining affordable prices, we aim to cater to a wide range of customers and make Nepali cuisine more accessible. Our objective is to create a memorable dining experience for our customers while showcasing the rich and diverse flavors of Nepali cuisine.
How important are employees’ energy levels for the success of Your Company
High energy levels positively impact productivity. When employees are energized, they can work efficiently, meet deadlines, and accomplish tasks effectively. This leads to higher output and contributes to the overall success of the business.
Employees with high energy levels are more likely to be engaged in their work. They are enthusiastic, passionate, and committed to achieving their goals and the company’s objectives. Their positive attitude and motivation can inspire others and create a productive work environment.
It’s important for companies to prioritize employee well-being and create an environment that supports and enhances their energy levels. This can be achieved through various means such as offering employee recognition programs, promoting work-life balance, providing opportunities for growth and development, and fostering a positive and inclusive company culture. Energized and engaged employees play a vital role in driving the success of a business.
How do you plan to motivate your team to go the extra mile?
Listening to employees’ issues: I believe in creating an open and supportive environment where team members feel comfortable sharing their concerns and challenges. By actively listening to their issues, I can understand their needs and address them appropriately.
Providing full support: I intend to equip my team with the necessary resources, tools, and training to excel in their roles. Building a cohesive team is essential for motivation, and I will foster a positive work culture that promotes collaboration, respect, and appreciation.
What keeps Your Company moving forward, even in the face of challenges?
Our company is driven forward by a combination of factors, including a strong and cohesive team, a focus on the future of our business, and an unwavering commitment to customer satisfaction.
First and foremost, we recognize the importance of having a great team. Our company is built on the foundation of talented individuals who bring diverse skills, expertise, and perspectives to the table. We foster a culture of collaboration, trust, and continuous learning, enabling us to tackle challenges head-on and find innovative solutions. Our team members support and motivate each other, allowing us to overcome obstacles together and keep moving forward.
Customer satisfaction is at the core of everything we do. We are deeply committed to delivering exceptional value to our customers and exceeding their expectations.
In your opinion, how is technology driving changes in businesses, and do you believe it is aiding the growth of Your Company?
Yes, technology is significantly driving changes in businesses across various industries, including the food industry. In the restaurant and online delivery business, technology plays a crucial role in aiding growth. It has revolutionized the way customers order and receive food, making it more convenient and accessible. Online platforms and mobile applications have simplified the process of placing orders, allowing customers to easily browse menus, customize their meals, and track deliveries in real-time.
Additionally, technology has facilitated efficient inventory management, streamlined operations, and improved customer service. It enables restaurants to optimize their supply chain, automate tasks, and gather valuable data for better decision-making. For example, analytics tools can provide insights into customer preferences, allowing businesses to tailor their offerings and marketing strategies accordingly.
Overall, technology has significantly aided the growth of businesses in the food industry, including our restaurant, particularly in the online delivery segment. It has expanded reach, enhanced customer experiences, and increased operational efficiency, making it easier for customers to enjoy food delivered directly to their doorsteps.
Would you like to say anything else to our viewers?
Pursue your passions: Find what you love doing and make it a central part of your life. When you’re engaged in activities you enjoy, they can bring fulfillment and drive your success.
Stay focused in business: In the ever-changing world of business, it’s crucial to remain focused on your goals and objectives. Maintain a clear vision, set priorities, and stay committed to your long-term strategy.
Trust your employees: Trust is a fundamental aspect of a healthy work environment. Empower your employees, delegate responsibilities, and give them the autonomy to make decisions. Trusting your team fosters a sense of ownership and can lead to increased innovation and productivity.
Connect with Jibachh Shah on LinkedIn.
Visit Momocha at Madinat Zayed Shopping Centre, 2nd Floor , Food Court.