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An unemployed Indian family in Abu Dhabi would like to thank Hershakhbut Medical City (SSMC) for saving their newborn and waived all expenses.
They also expressed their gratitude to the leadership of the UAE for providing world-class medical services to expats and citizens.
On June 15, Shahana delivered a baby boy (Nahl Zaeed) at a local hospital in the capital; however, he was diagnosed with severe intestinal malrotation. Since the hospital did not have enough facilities to perform complex operations, the neonatologist advised his parents to take him to another hospital.
Then, they contacted Sheikh Shakhbout Medical City to inform the team that their basic medical insurance does not cover the cost of the operation. In any case, the hospital accepted the baby and observed it for five days.
Pediatrician Dr. Ifthikar Jan Suleman diagnosed severe intestinal rotation malrotation, and the baby underwent surgery one week after birth. The baby stayed in the Neonatal Intensive Care Unit (NICU) for a month and a half before being reunited with his parents Arshadh Sulaiman and Shahana.
“I really want to thank SSMC, especially pediatric surgeon Ifthikar Jan Suleman, they deserve a warm respect,” Shahana told Khaleej Times.
“Despite the basic insurance, they accepted our newborn baby and gave him world-class treatment. And they did not charge a cent. We have to ask the UAE government, especially the Crown Prince of Abu Dhabi and Deputy Armed Forces of the UAE. His Highness Sheikh Mohammed bin Zayed Al Nahyan, the Supreme Commander, expressed his sincere gratitude to him for the importance he attaches to the health sector here and the foreigners who treat us like UAE citizens.”
“We are really grateful for the care they provide to expats like us. My husband and I feel very lucky that I can give birth here in the UAE,” she added.
Shahana said that because her son was in a critical stage, they had considered returning to India for treatment, but they were happy to be back here.
“Because he is a newborn, he does not have the necessary documents such as a passport. But I think everything will go for the better, because I don’t think he will get such excellent treatment and care in India, especially during the pandemic,” Sha Hana said.
Shahana also revealed the extent of treatment and care provided by SSMC. “A few weeks after the operation, we asked the doctor if he could be discharged from the hospital and if he could take his son home. I told them that I would take care of him, but they said that unless he was completely and 100% perfect, they could not hand over the child,” she said .
In the joy of bringing their first child Nahl (meaning bee) back in their arms again, there is a trace of sadness, as they may have to leave the UAE coast. Both are civil engineers, but lost their jobs during the pandemic; although they are looking for a new job, if they get nothing, they may have to pack up and leave.
Nevertheless, they thank the UAE for saving their newborn. “We want to share our experience and let people understand how the UAE government cares about us as foreigners,” said Shahana, who has lived there for three years, like her husband.
-james@khaleejtimes.com
James Jose
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