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Who do you want to call…?
ISTIJABA — This is a free 24/7 call center dedicated to providing services for all your Covid-19 rule and regulatory inquiries, as well as troubleshooting and what to do if your Alhosn application fails to run.
You can reach the Epidemiology Knowledge Center by dialing 800 1717 from within the UAE or (00971) 800 1717 from outside the country.
The Abu Dhabi Emergency, Crisis and Disaster Committee announced yesterday that ISTIJABA’s terms of reference have been expanded to create a “24/7 unified and dedicated communication channel”.
The Abu Dhabi Emergency, Crisis and Disaster Committee has approved the expansion of the ISTIJABA emergency call center to provide all information related to the pandemic in the emirate through a unified dedicated communication channel that operates 24/7. pic.twitter.com/2VMXQ3zIKx
— Abu Dhabi Media Office (@admediaoffice) August 15, 2021
One-stop shop for Covid inquiries
The ISTIJABA service is designed to answer questions about DPI testing, PCR testing and vaccination, as well as the quarantine and isolation procedures collected by the UAE for close contacts, domestic and international arrivals.
Crucially, the service will also provide mental health support.
ISTIJABA will also be able to distribute informed knowledge about the various decisions and preventive and preventive measures of the Emirate issued by the Abu Dhabi Emergency, Crisis and Disaster Committee. You will be able to get the latest information about the procedures for entering Abu Dhabi and the agreements for safe entry into public places in the emirate.
If you are Alhosn, the app doesn’t work, who to talk to
Finally, you will be able to use the contact center to handle all queries related to the Alhosn app, which is intended to be used throughout the UAE.
Image: Getty
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