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Abu Dhabi Maritime launches online booking platform for public water transport

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As part of AD Ports Group’s partnership with the Department of Municipalities and Transport (DMT), Abu Dhabi Maritime has announced the launch of an online booking platform for passengers on all public water transport routes in Abu Dhabi.

Accessible through the Abu Dhabi Maritime website, the platform will support flight booking and online payment options, while also providing real-time booking notifications. By integrating Abu Dhabi Maritime’s digital assets and physical assets, the system will provide passengers with convenient and fast booking services, eliminating the need for manual transactions at the terminal.

Customers can use the platform as a guest user, register via email ID or log in to the platform using their UAE Pass, Facebook or Google credentials. Tickets provided by the system will cover all public water transport routes in Abu Dhabi, covering both passenger and vehicle ferry options, in addition to water taxi services in the UAE, including the newly launched Abu Dhabi Masamina-Lu Fugong line.

The announcement helps position the UAE as a top global maritime hub by developing user-friendly regulation, advanced infrastructure and world-class services.

Captain Ammar Mubarak Al Shaiba, Acting Chief Executive Officer, AD Ports Group Maritime Cluster and SAFEEN Group, said: “Digitalization is a central pillar of our AD Ports Group organizational philosophy and we are committed to deploying cutting-edge technologies and innovations to accelerate economic transformation and elevate the maritime sector. By automating the booking process, we look forward to providing our valued passengers with a user-friendly and unified online booking solution.

Captain Saif Al Mheiri, Managing Director of Abu Dhabi Maritime, said: “The development of a new online booking system for Abu Dhabi transport services marks the latest in a series of digital initiatives undertaken by Abu Dhabi Maritime. With a vision for easier access to Abu Dhabi Waterways, the new system will provide commuters and tourists with easier and more convenient options, enhancing their travel experience on Abu Dhabi Waterways.”

Established in 2020 as part of a partnership between AD Ports Group and the Department of Municipalities and Transport (DMT), Abu Dhabi Maritime is the main regulator of Abu Dhabi’s waterways and marine ecosystem, tasked with developing the maritime sector while implementing a regulatory environment and Ensure compliance.
Source: Abu Dhabi Ports Group



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