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Alibaba Cloud, the digital technology and intelligence backbone of Alibaba Group, has launched a suite of Alibaba Cloud financial service solutions, including more than 70 products.
These products are designed to help financial services institutions (FSIs) of all sizes, including banking, insurance, securities and fintech, digitize their operations.
These solutions are designed to support every stage of FSI’s digital journey and provide easy access to cutting-edge cloud-native technologies. Together, they provide five core capabilities covering more than 20 business scenarios to improve FSI’s operational efficiency, customer experience, security and compliance:
strong and resilient
Security and compliance solutions give FSI the confidence that their operations meet regional and industry-specific security and regulatory requirements.
The agility of business application development is enabled by the development of cloud-native applications through a wide range of financial-grade cloud tools, middleware and distributed database products, and the ability of financial services institutions to manage workloads through Alibaba Cloud’s public and hybrid cloud platforms. realized. Scalable and flexible through on-premises or multi-cloud environments.
Digital Onboarding and Services Leverage a variety of Software-as-a-Service (SaaS) and hybrid cloud deployments to support mobile and digital operations, video-based remote selling platforms and electronic know-your-customer (eKYC) solutions to help FSI verify and online boards anytime, anywhere upload users.
Digital Engagement Intelligence
Customer insight generation and analytics solutions leverage artificial intelligence, blockchain, machine learning and data analytics to help financial services institutions analyze and visualize omnichannel digital engagement intelligence to help uncover customer insights and enable intelligence-driven decisions.
Raymond Xiao, Head of Industry Solutions and Architecture, Alibaba Cloud Intelligence International, said: “Our new solution is designed to meet the growing demand from global financial services institutions for cloud products that can accelerate digitalization and enhance customer experience.
“By leveraging our extensive cloud capabilities and industry expertise, we have developed a comprehensive set of solutions to foster growth and innovation in the financial sector. We look forward to further expanding our product offering and the geographic reach of our services to Support more financial services institutions in the future.”
A trusted partner for Asian financial services institutions
A recent survey commissioned by Alibaba Cloud found that the top priorities for the financial services industry in Asia Pacific are accelerating multi-cloud migration, increasing automation and building analytics platforms.
Alibaba Cloud’s financial services solutions are designed to help financial services institutions overcome challenges and meet their strategic priorities. For example, China CITIC Bank International (CITIC), a leading commercial bank headquartered in Hong Kong, is looking for ways to enhance its flagship mobile banking platform “inMotion”. By leveraging Alibaba Cloud’s Mobile Platform-as-a-Service (mPaaS) solution, CITIC’s remote banking services, including real-time eKYC and video-based sales, can now run seamlessly on customers’ mobile devices, regardless of geography.
The fast-growing FSI also sees value in cloud solutions. GCash, the leading mobile wallet company in the Philippines, has partnered with Alibaba Cloud to overcome the challenges its platform faces due to the rapid expansion of its user base. GCash has employed a variety of solutions, including eKYC, IaaS, ApsaraDB RDS database and object storage services, to scale its operations and accommodate traffic spikes during the pandemic. The fintech company also employs security products such as Web Application Firewall and Anti-DDoS to protect its platform from DDoS attacks and other threats.
“The Philippines still has a large unbanked population, and one of our goals is to provide a digital life that democratizes access to financial services such as savings, credit, insurance, and investments. With Alibaba Cloud’s solutions, we have the ability to create A technology infrastructure that can scale in real time and keep pace with customers looking for new ways to transact,” said Mark Frogoso, Chief Information Security Officer at GCash.
Touch ‘n Go Digital (TnG Digital), a Malaysian company providing mobile e-wallet services, needed secure, agile and scalable technology to support its business growth. Through Alibaba Cloud’s elastic computing services, Content Delivery Network (CDN) and EMAS mobile testing solutions, TnG Digital is able to effectively expand their services. The e-wallet provider also leverages Alibaba Cloud’s database backup service and PolarDB solution to reduce backup time and ensure peak performance during peak traffic times.
support team
“Alibaba Cloud’s professional support team is responsive and provides high-quality support services, helping TNG Digital find a quick solution to any issue 24/7. In addition, their cutting-edge cloud technology and comprehensive security solutions enable TNG Digital to meet regulatory requirements and Get products to market faster,” said Leslie Lip Mun Foong, CTO of Touch ‘n Go Digital.
Bank Sumut, an Indonesian financial bank, was looking for a cloud service provider with strong infrastructure and security capabilities to accelerate its digital transformation. The bank worked with Alibaba Cloud to develop its solution stack – including WAF, Security Center and RDS’s cloud database – ideal for streamlining Bank Sumut’s business processes, meeting its security needs and meeting its application requirements .
“Alibaba Cloud’s complete solution stack plays a key role in helping us streamline business processes, enhance security capabilities, and speed up application deployment and implementation procedures,” said Mahdian Dado, Head of IT at Sumu Bank. “In the future, we plan to further strengthen cooperation and make full use of Alibaba Cloud’s container and microservice capabilities to help us in our digital transformation journey.”—— arab trade news agency
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