Dubai Customs Business Support: What the New Measures Mean for Businesses
Dubai Customs has highlighted a series of business support measures designed to give companies more flexibility in managing customs obligations and keep trade moving through the emirate.
Under Customs Circular No. 12/2026, 6,613 companies benefited from a 120-day extension for pending customs duty statuses. The extension covered transactions involving import for re-export, temporary admission and different types of transit.
The measures form part of the Dubai government’s economic support package and were discussed during the DSO Executive Networking Forum on September 4.
Other measures allow eligible businesses to pay customs duties in instalments and benefit from reductions in eligible customs fines. Dubai Customs also extended the transit period from 30 to 90 days, helping companies manage shipments with greater flexibility.
The authority also highlighted changes supporting cross-border e-commerce. The customs duty exemption threshold for eligible e-commerce shipments increased from Dh300 to Dh1,000 based on CIF value.
Dubai Customs said its Cross-Border E-Commerce Platform can automate several customs procedures linked to online orders, including customs data submission, clearance of eligible returned goods and duty refunds.
The latest Dubai Customs business support measures aim to reduce operational pressure on companies while improving trade and supply-chain efficiency.
The authority said the initiatives are designed to support businesses, strengthen digital trade and reinforce Dubai’s position as a global hub for trade and logistics.
