Emirates News Agency – Ministry of Municipalities and Transport launches ‘Delivery Rider Center’ initiative

ABU DHABI, 11th July, 2023 (WAM) — The Department of Municipalities and Transport, DMT, today announced the launch of a new pilot project called the Delivery Rider Centre, which will be launched in the capital, Abu Dhabi, in September. Initial implementation 2023.

The plan was developed in collaboration with government entities, the private sector and non-profit organizations as part of the sector’s efforts to enhance the city’s public image, improve the quality of life in the emirate of Abu Dhabi and elevate its status as a city. The world’s preferred destination to live, work and invest.

The new project aims to provide a suitable working environment for delivery bike drivers by allocating safe spaces with shaded waiting areas, comfortable seats with air conditioning and drinking water facilities. The regulations will help ease the hot summer weather.

Hamad Al Mutawa, Executive Director, Planning and Infrastructure, DMT, said: “The pilot project reflects the department’s commitment to raising the public profile of the city of Abu Dhabi and improving the quality of life and wellbeing of the emirate’s communities. Shaded waiting areas with comfortable seating, air-conditioning and drinking water facilities provide delivery drivers with a suitable and positive working environment.By investing in improving working conditions for bicycle drivers, we help strengthen Abu Dhabi as a smart and The status of the inclusive city.”

The initiative follows multiple interviews with delivery drivers to understand the main issues and challenges they face on the job. The project will be implemented on the street (E25), as it is one of the hotspots accessible to restaurants and cafes. The new center seats 10-15 people and is designed for easy production and assembly.

The program offers several benefits to delivery motorcyclists. It ensures the safety of drivers by providing parking spaces for motorcyclists and addresses the issue of bicycles taking up sidewalks, thereby avoiding traffic fines for bicycles. Also, it solves the problem of food delivery delays. Additionally, these centers can generate revenue by using them as advertising and promotional locations.