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Emirates has launched its new City Check-in and Travel Store in Dubai, enabling customers to conveniently book travel, check-in for flights, check bags, shop for travel essentials and save time at the airport.
The facility is located at the elite ICD Brookfield Place in Dubai International Financial Center (DIFC).
As part of Emirates’ ongoing investment in enhancing the customer experience, the City Check-in and Travel Store offers busy professionals a prime location in the Dubai Financial Center and allows customers to drop off their bags within 24 hours and up to 4 hours Arrive at the airport at your leisure before take off. Customers can visit the space and check-in at any time of the day from 8:00am to 10:00pm, either through self-service check-in kiosks, dedicated counters at Emirates agents or with the help of the world’s first cheque, to begin Their seamless service travel experience is in the robot assistant – Sara.
Sara is an innovative portable robotic check-in system that matches faces with scanned passports, checks passengers in and guides them to the bag drop area. Featuring a striking 2.5m LCD screen displaying Emirates’ latest destination content, including interactive touchscreen maps, the City Check-in and Travel Store is a sleek, spacious, modern space that offers the opportunity to book flights, browse travel merchandise, check luggage and check-in – Paid valet and self-parking ensure a premium, hassle-free check-in experience for Emirates passengers.
Travelers can also get expert advice and deals on popular destinations, while a dedicated travel advisor can assist with purchasing tickets for future journeys, managing current reservations, purchasing upgrades, choosing preferred seats, and arranging extra luggage if needed.
Emirates passengers with a valid boarding pass who wish to explore the region or relax before their flight will have free access to select lifestyle facilities at the world-renowned ICD Brookfield Place, as well as exclusive discounts and special offers at a range of restaurants, gyms and luxury stores – including Josette, 1Rebel, Lulu and the Beanstalk and Embody Fitness.
Around DIFC, visitors can enjoy a variety of services, shopping, world-class food and art galleries, including the wide promenade of DIFC Gate Street. When it’s time to take off, passengers can take a taxi, Emirates chauffeur service directly to the airport, or walk 10 minutes to the Financial Center subway station, which seamlessly connects with the airport’s Terminal 3 subway station.
Adel al Redha, Chief Operating Officer, Emirates Airline, said: “Emirates City Check In and Travel Store are our latest innovations to the Emirates travel experience and reflect our commitment to provide customers with a range of personalized travel options and best-in-class products. Services at every touchpoint.
“Our new location provides extremely convenient check-in and bag drop facilities for our business and corporate customers in the DIFC region, as well as convenience and travel information for visitors or tourists in DIFC enjoying the many leisure facilities and dining destinations .People can avoid airport rush hours, minimize queues and make quick and seamless transitions between work, play and travel.”
Rob Devereux, CEO of ICD Brookfield, said: “We are delighted to welcome the Emirates City Check-In and Travel store to ICD Brookfield Place, further strengthening our ecosystem and making it an attractive destination for workers, tourists and residents. This exciting addition will bring the convenience of city check-in to the central business district, giving Emirates passengers more time to attend to their daily routines, spend productive time at work and enjoy all that Dubai has to offer Wonderful way of life.” – trade arab news agency
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