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Enoc Group Selects Microsoft Azure OpenAI Service

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Enoc Group, a leading integrated oil and gas company, intends to partner with Microsoft to leverage ChatGPT AI capabilities to integrate Microsoft Azure OpenAI services into its business operations.

This will provide businesses with insights to improve customer experience and unlock the full potential of data-driven decision-making and knowledge discovery.

As a national champion, Enoc Group’s main objective is to meet the growing energy needs of Dubai and the UAE, with a growth strategy that prioritizes business enhancement and operational optimization through digitalisation.

enhance business

The adoption of AI technology is expected to enhance daily business operations, including improving the efficiency of the Group’s call centers, unlocking value for customers through more personalized attention and better follow-up of customer requests.

Saif Humaid Al Falasi, CEO of Enoc Group, said: “As part of our commitment to the UAE Digital Government Strategy 2025, Enoc Group is committed to adopting innovative technology solutions to enhance the experience of customers and stakeholders, contributing to the development of the UAE. contribute.

“As digitization and innovation are key to meeting future needs, Enoc is committed to increasing efficiency across the Group around these topics. Our collaboration with Microsoft around Azure OpenAI Services reinforces the Group’s commitment to bringing cutting-edge digital solutions while enhancing stakeholder commitment to the reader and consumer experience.”

accelerator program

Enoc Group has been working to drive innovation across the group, with the launch of the accelerator program ‘NEXT’ to meet the growing demand for innovative fuel supply solutions in the UAE, and the ‘Masar’ program focused on digital integration across all sectors.

In order to improve customer service, Enoc Group will explore more use cases to adopt artificial intelligence technology in all operations, which is in line with the UAE’s vision to strengthen and build a sustainable economy and use all possible resources to build a more prosperous society. trade arab news agency

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