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SEHA’s telehealth service boosts medical tourism in Abu Dhabi

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  • An overseas patient recently underwent successful minimally invasive spine surgery at Tawam Hospital

Abu Dhabi, United Arab Emirates: The Abu Dhabi Health Services Company (SEHA) is the largest healthcare network in the UAE, and its extensive telehealth services have become the main communication channel for overseas patients seeking specialized medical services in Abu Dhabi.

Abu Dhabi’s strong healthcare system and well-trained medical professionals are fast becoming the city of choice for medical tourism. According to the 2020 Medical Tourism Index rankings, Abu Dhabi has been ranked as the 8th best destination for medical tourism in the world.

with the surrounding 50,000 SEHA’s Telemedicine Virtual Outpatient Clinic will conduct virtual consultations in 2021, representing the network’s commitment to increasing global access to Abu Dhabi’s healthcare system. The network has also launched dedicated telehealth services for psychiatric patients and the SEHA mobile app, so patients from around the world can easily access SEHA’s various services through multiple channels.

For example, recently, doctors at Tawam Hospital successfully performed a minimally invasive spine surgery for an overseas telemedicine patient. The person suffered from severe spinal disease that caused chronic and debilitating pain for more than nine years. The adverse impact on her quality of life and barriers to care in her home country convinced her to consider medical tourism.

Further elaborating on the case and the role of telemedicine in Abu Dhabi’s growing medical tourism landscape, Dr M Ziad Aljian, Consultant Orthopaedic at SEHA Tawam Hospital, said: “Patients contact us through our telemedicine service and experience extreme distress. At the time of her diagnosis. Our team at Tawam was well equipped to provide medical assistance to overseas patients in need. The minimally invasive spine surgery was a success and the patient was active the next day through physiotherapy. Two weeks later, she Returned to her home country and monitored by our team through regular telemedicine follow-ups. Today, she lives a normal, pain-free life.”

Speaking of her experience at Tawam Hospital, the patient said: “Abu Dhabi and Tawam Hospital were perfect for my surgery. From the moment I scheduled my first appointment to the post-operative follow-up, the telehealth feature was amazing. Luckily. I had a very difficult life before the surgery, but today, thanks to Dr. Ziad and his team, I am no longer in pain and look forward to finally being able to live and enjoy my life.”

Tawam Hospital is a JCI accredited comprehensive tertiary referral hospital including major specialties and medical facilities such as ICU, ER, MRI, X-ray, Pathology, Laboratory, Pharmacy, Specialty Clinic, Academic Program Hospital with extensive experience and qualified medical advisors and is characterized by an efficient appointment process and short waiting times.

To find out more about Tawam Hospital’s telehealth services and surgical capabilities, call 800 50 or visit www.seha.ae/. You can also make an appointment via SEHA mobile app or WhatsApp us at 02-4102200.

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