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UAE: Free service meets 15,000 roadside assistance requests in Abu Dhabi

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Deploy professional patrol vehicles, provide traffic management services, clear emergencies, deal with vehicle breakdowns, and remove malfunctioning vehicles and obstacles from major roads.

The free Road Service Partrol handles accidents on major roads, providing fast support to road users by removing faulty vehicles involved in road accidents in a timely and efficient manner. The unit also drags the faulty vehicle off the road to prevent traffic jams.

“The service is designed to improve road safety, reduce congestion, improve traffic flow on Abu Dhabi’s roads, and reduce economic losses from accidents and congestion. The service also helps reduce the likelihood of secondary accidents due to accidents or traffic jams and ensure traffic management during accidents and road works,” ITC said.

“Through this service, ITC can also detect and manage traffic during minor incidents and implement any necessary road closures during serious incidents. The unit rearranges and closes traffic lanes to enable traffic detours, and during traffic light signal failures help manage traffic during the period,” it added.

Motorists can also seek help from the Road Services Patrol. Its teams help road users during minor vehicle breakdowns by providing fuel, assisting with tire changes and battery charging.

The service also provides support and traffic management for local and major international events in the emirate by preventing traffic congestion.

Initially operating only in the capital, the road service patrols expanded to include new roads, including Sheikh Zayed Street and Tunnel, and Sheikh Mohammed bin Rashid Street E311.

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