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These solutions will be implemented at selected self-service baggage touchpoints, electronic immigration gates and boarding gates, and then applied to all passenger touchpoints at the airport
The first phase of a plan to deploy a high-tech next-generation biometric identification has been rolled out at Abu Dhabi International Airport, where passengers will use their faces to obtain boarding passes and use other services.
Abu Dhabi-based technology company NEXT50, together with global AI and technology solutions partners IDEMIA and SITA, will roll out its cutting-edge AI solutions at selected self-service baggage touchpoints, immigration e-gates and boarding gates, and then at Implement the technology at all passenger touch points at the airport. The new technology will improve the passenger journey and make the Midfield Terminal the first international airport to feature biometrics at all customer touchpoints.
Ibrahim Al Mannaee, CEO of NEXT50, emphasized that the biometrics project is part of the UAE’s vision for digital transformation. “Once the project is fully realized, the airport will be the only airport in the region to implement biometric solutions at all customer touchpoints, helping Abu Dhabi Airports achieve its vision of becoming the world’s most technology-driven airport operator, Providing a seamless journey for all passengers. We are proud to join forces with IDEMIA and SITA and provide our expertise in artificial intelligence and data science to make this initiative a reality.”
Once delivered, the project will provide passengers with a convenient, streamlined, touchless and hygienic experience “from curb to door”. This will reduce waiting times and queuing times for passengers.
Eng Jamal Salem Al Dhaheri
Eng Jamal Salem Al Dhaheri, MD and CEO of Abu Dhabi Airports, said: “The first phase deployment of advanced biometric technology at Abu Dhabi International Airport further builds on our vision to shape airports by delivering innovations and technologies that increase efficiency and convenience. Experience the promise of the future and exceptional service. When the project is finalized, Abu Dhabi will be the first airport in the world to include every touchpoint in the biometric journey, providing travelers with seamless, safe and Guaranteed passenger experience.”
The system will use high-tech biometric cameras to verify passenger details at multiple touchpoints at the airport, including self-service bag drop, passport control, business class lounges and boarding gates.
Hani Assad
Hani El Assaad, President, Middle East and Africa, SITA, said: “The airport of the future will be technology-driven, ensuring safe, seamless and easy travel every step of the way. This latest deployment demonstrates the power of Smart Path, providing A seamless journey from check-in to boarding, where the passenger’s face becomes their boarding pass.”
Osama Al Mahame
Osama Al Makharmeh, Executive Director of IDEMIA in the UAE, commented on the biometrics project. “This partnership leverages contactless biometrics to provide users with an unparalleled airport experience without compromising security. It’s a testament to our continued innovation to maintain passenger trust and help create smoother, safer travel for the future The ability to pave the way.”
ashwani@khaleejtimes.com
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