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UAE ranks 3rd globally for excellence in digital government services – News

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According to a new study published by Boston Consulting Group, the UAE has ranked third globally for widespread adoption and delivery and higher impact on emerging digital government services



published: Thursday, February 2, 2023 at 6:00 pm

The UAE ranks among the top three countries in the world for excellence in digital government services, a feat that underscores the country’s rapid digital transformation goals to achieve a $140 billion digital economy by 2031.

According to a new study released by Boston Consulting Group on Thursday, the UAE has come in third for widespread adoption and delivery globally and higher impact on emerging digital government services.

The UAE has set a goal of doubling the contribution of the digital economy to GDP from 9.7% to more than 20% by 2031, with a net satisfaction rate of 79% in meeting the high standards set by residents.

“Digital services in the UAE are well-received, with the country’s residents ranking highly in terms of frequency of access. Overall, 62% of UAE respondents said they use digital government services at least once a week, compared to the global average at 49 percent,” BCG said.

Omar Sultan Al Olama, Minister of State for Artificial Intelligence, Digital Economy and Remote Work Applications, Chairman of Dubai Digital Economy Chamber.

Omar Sultan Al Olama, Minister of State for Artificial Intelligence, Digital Economy and Remote Work Applications, Chairman of Dubai Digital Economy Chamber.

The UAE’s pioneering initiatives to build the economy of the future help create a world-class digital infrastructure and support a vibrant start-up ecosystem, said Omar Sultan Al Olama, Minister of State for Artificial Intelligence, Digital Economy and Remote Work Applications, Dubai Digital Economy Chamber.

The Dubai Digital Economy Chamber, one of three chambers under the Dubai Chamber of Commerce, has released a report detailing plans to advance Dubai’s digital economy ambitions as part of its efforts to strengthen Dubai’s digital economy ecosystem and achieve Dubai’s digital economy goals Part of the economic agenda (D33).

“Our aim is to advance the UAE’s digital journey, which will be driven in a way that puts privacy and security first,” Al Olama said.

“The rapid adoption of 5G in the UAE is helping vertical industries to digitally transform and increase productivity. As more and more businesses go digital, this initiative is paying off handsomely,” said KJ Manoj, CEO, AeroConnections.

According to Rami Mourtada, partner and director of digital transformation at BCG, through 2022, Covid-related services have become the benchmark for client expectations with their fast time-to-market, frequent new feature updates, and advanced capabilities.

Dr Lars Littig, managing director and partner at BCG, said the majority of UAE residents are willing to participate in an

According to Dr. Lars Littig, managing director and partner at BCG, most UAE residents are willing to participate in an “exchange of value” where providing personal data can help make their lives better or easier.

According to Dr. Lars Littig, managing director and partner at BCG, most UAE residents are willing to participate in an “exchange of value” where providing personal data can help make their lives better or easier.

“A current example of regional personalization is the UAE’s DubaiNow digital platform, which integrates more than 120 government services, enabling customization and notification of important events and deadlines.”

“As an enabler of increased personalization and proactiveness, AI like digital IDs will become more prevalent in future digital government services. With AI set to grow into a $118.6 billion industry by 2025, The UAE is stepping up its initiatives to drive market growth as part of a national strategy developed in 2017,” said Littig.

Semyon Schetinin, managing director and partner at BCG, said: “The UAE should continue to keep track of the changing needs of its people, while innovating and investing in technologies that drive efficiencies, community benefits, and most importantly, value for residents and residents.”

— issacjohn@khaleejtimes.com

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