PwC Middle East’s 2023 Workforce Hopes and Fears Survey reveals that individuals in the Middle East must enhance and refine their skills to be successful in the workplace over the next five years.
Surveys show that people are clearly excited about artificial intelligence and have a strong desire to increase autonomy and job satisfaction.
PwC Middle East’s Workforce Hopes and Fears Survey 2023 provides an overview of the attitudes and behaviors of 1,563 Middle Eastern respondents from Saudi Arabia, the UAE, Egypt and Qatar, part of its global workforce hopes survey of 54,000 people across 46 countries. and part of the Fear Survey.
For the fourth year in a row, PwC’s Middle East Workforce Hopes and Fears Survey captures sentiment across the Middle East workforce. This edition explores the attitudes, mindsets and challenges faced by a workforce keen to embrace digitalization and reduce carbon emissions across the wider region, while also keeping pace with the region’s collective vision of building a sustainable future and the need for economic diversification.
Embracing the Skills Improvement Imperative
As the Middle East is undergoing transformational change on multiple fronts, respondents already recognize that upskilling is critical to unlocking the future of work. Fifty-two percent of respondents in the region (versus 36 percent globally) believe their jobs will change significantly over the next five years, requiring them to acquire new skills and competencies. 61% of respondents said they have a clear understanding of how their skills are expected to develop.
Employees in the Middle East also show a higher awareness of the importance of green skills compared to their global counterparts. Among regional respondents, 62 percent said they believed green skills would play a vital role in shaping their careers, compared to 39 percent globally. This closely aligns the workforce and the region’s green agenda, underscoring a shared vision for sustainable growth and professional development.
Believe in the potential of artificial intelligence
46% of Middle Eastern respondents recognize AI’s potential to improve their workplace productivity, surpassing the global figure of 31%. Notably, the region’s overall perception of AI is very positive, with 43% of respondents in Egypt, 41% in Qatar and Saudi Arabia, and 39% in the UAE expressing a positive view . It is worth noting that artificial intelligence will not replace people, and those who know how to use artificial intelligence will replace those who cannot use artificial intelligence.
Growing demand for autonomy
The survey shows that growing demand for autonomy and job satisfaction is driving employees’ willingness to change workplaces within the next 12 months.
Thirty-nine percent of Middle Eastern respondents say they are more likely to change employers in 2023, compared to 30% last year. This trend is largely driven by younger workers, with 37% of Gen Z and 40% of Millennials leading the movement.
Randa Basson | New World, New Skills and Leaders Partner, Government and Public Sector, PwC Middle East, said: “Our survey highlights the need for organizations to recognize the emergence of a new generation of workforce, Generation Z, with their own characteristics. Organizations need to adapt their structures to create an inclusive work environment for all professionals, recognizing the age diversity of the workforce and adapting as workforce expectations and demands continue to skew towards younger workers. Looking ahead, The importance of digital and green/sustainable skills will continue to grow, playing a vital role in ensuring the relevance and future success of organizations.”
All in all, the survey highlights the importance of organizations developing a compelling employee value proposition that aligns with the changing business environment, integrates new technologies such as artificial intelligence, and meets the needs of a new generation entering the workforce. changing expectations. – trade arab news agency