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Amazon UAE signs agreement with Lulu Group

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DUBAI, UAE – Amazon UAE today announced the signing of an agreement with LuLu Group to continuously find innovative ways to represent customers. The aim of the agreement is to provide customers in the UAE with a better online grocery service with fast and convenient delivery options. The new partnership will see the two companies work together to provide a seamless online grocery shopping journey with a wide selection of everyday essentials and fresh groceries, great prices and fast delivery options on www.amazon.ae.

The new online grocery service will give customers the opportunity to enjoy a wider grocery selection of quality products, including daily essentials and fresh groceries, at great prices. As part of this collaboration, Amazon and LuLu Group are combining their best practices, customer knowledge, logistics innovation, technical expertise to optimize operational efficiencies, shorten delivery times, and deliver an overall superior experience to provide UAE customers with their Really want and need as they buy groceries.

His Excellency Mohamed Ali Al Shorafa, Chairman of the Abu Dhabi Department of Economic Development (ADDED), said: “This partnership is something that Abu Dhabi and the UAE continue to drive as we host and strive to support private sector players in their drive to innovate for customers. Delivering a modern and seamless experience that will grow as we continue to develop a supportive business ecosystem to strengthen Abu Dhabi’s position as the destination of choice for business and investment. We congratulate Amazon and the Lulu Group and hope this agreement will Helping both parties reach new heights in serving UAE customers.”

Ronaldo Mouchawar, Vice President of Amazon Middle East and North Africa, commented: “Driven by our customer obsession, innovation and long-term thinking, we are very proud to partner with the LuLu Group, whose business is also customer-focused. We are always looking for ways to Improving what we offer our customers and giving them additional benefits when they shop with Amazon, we are confident they will enjoy shopping for groceries as we launch this new product in the UAE.”

Yusuff Ali, Chairman and Managing Director of Lulu Group, said: “The needs of our customers remain our main business priority and we believe in listening to our customers and adapting our model to meet their changing shopping preferences. Partnering with the Amazon team on this journey in the UAE, combining their advanced technological capabilities with our decades of experience to deliver an innovative online grocery service. We look forward to working with hundreds of customers as we roll out this shopping experience in stages. Connect with thousands of customers shopping on Amazon.ae.”

Over the next few weeks, customers across the UAE will start to see the new grocery products come online through LuLu storefronts www.amazon.aeas it will be rolled out to online shoppers across the country in stages to ensure the best possible experience.

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About Amazon

Amazon is guided by four principles: customer obsession rather than competitor focus, a passion for invention, a commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest workplace. Customer Reviews, 1-Click Shopping, Personalized Recommendations, Prime, Amazon Fulfillment, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire Tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out Technology, Amazon Studios, and The Climate Pledge is something Amazon pioneered. For more information, visit amazon.com/about and follow @AmazonNews.

For more details please contact: Shady Fekry s.fekry@ipn.ae

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