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Etihad Airways received the Airline Passenger Experience (APEX) Passenger Choice Award at a gala awards ceremony last night in Dublin, Ireland.Emirates national airline wins 2022 Passengers Choice Awards® Best Entertainment Award in the Middle East.
Within Etihad’s E-BOX entertainment offering, guests can find over 200 films, over 350 TV shows, 15 radio channels and 800 albums in various genres and languages. Video and audio content is complemented by a wide variety of games and seven live TV channels featuring global news channels and sports.
On the airline’s newest A350 aircraft, the latest features include wireless charging in business class and pairing of Bluetooth headsets throughout the aircraft. The new flying map technology also features a fun interactive kids mode where young travelers can explore the world with their animated dinosaur friends.
APEX has once again partnered with TripIt® of Concur®, the world’s top-rated travel organization app, to collect anonymous passenger feedback based on neutral third-party passenger feedback and insights. For the 2022 awards, passengers from more than 600 airlines around the world rated nearly 1 million flights using a five-star scale. On the same screen, passengers have the opportunity to provide anonymous ratings in five subcategories: Seat Comfort, Cabin Service, Food and Beverage, Entertainment, and Wi-Fi. Single-screen ratings allow airline passengers to easily rate their flights in less than 15 seconds.
Terry Daly, Executive Director of Guest Experience, Branding and Marketing, said: “We have been investing in the Etihad Experience and we are proud that our inflight entertainment has been recognised at the APEX Awards based on real passenger feedback. Etihad E- The content on the BOX is hand-curated to meet the needs of Etihad Airways’ wide-ranging population across its global network. In our latest fleet, Wi-Fi connectivity and other innovations such as Bluetooth headset pairing and wireless device charging are compatible with This leading entertainment product complements each other.”
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