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Jihad Hussami Talks About Pharmatrade and its Journey

Jihad Hussami is the General Manager of Pharmatrade’s Medical & Laboratory Divisions. Pharmatrade is one of the leading distribution companies in the UAE that supplies a comprehensive range of Medical and Pharmaceutical products.

The Pharmatrade Group comprises five affiliated companies:

Pharmatrade LLC which was established in 1977 and organized in 3 Divisions: Pharmaceutical, Medical and Laboratory, each one representing a number of major players in their dedicated fields of specialty.

Symed LLC – established in 2002, has expanded over the last few years from the original imaging portfolio to a wide range of products and services focused on the following clinical needs: ​

GE Healthcare Ultrasound and Bone Densitometry Equipment​

ArjoHuntleigh Patient Handling and Hygiene Solutions​

Waldmann UV Treatment and Diagnostic Systems

Community Health Solutions LLC – since 2006, it aims to touch the lives of people across the UAE and make healthcare solutions easily accessible. Next to providing pharmacy products online, they offer a wide variety of health & care products in over 15 CHS Community Pharmacy outlets in Dubai, Abu Dhabi and Sharjah.

Pharmaserve FZCO,  and Medysinal FZCO which was established in 1997. It markets Pharmaceutical products under own private label, and bringing to the market quality branded generics at affordable prices. Products are manufactured in Europe, USA and Australia in facilities complying with GMP requirements.

You may find more info about the company on LinkedIn, Facebook and Twitter.

Through Pharmatrade, Jihad Hussami aims to provide the best-in-class services and products to clients and partners. Throughout his career, Jihad has built strategies to drive profitability in complex and demanding emerging markets, which includes the Middle East, East Europe, Africa and Turkey. Jihad is an inspirational entrepreneur and servant leader who performs at his best in his endeavors.

Learn more about Jihad Hussami, his work and Pharmatrade through our interview below.

Explain the background of yourself and the Company in detail.

Headquartered in Dubai, Pharmatrade has been in business for 45 years. It is a leading distribution company in the UAE, supplying a comprehensive range of Medical and Pharmaceutical products from over 30 Multinational companies in the Healthcare field. With over 5,000 products in its portfolio, the company has a significant share of the healthcare market covering both the Government and Private sectors.

Pharmatrade’s Distribution network covers Hospitals, Clinics, Laboratories, Diagnostic Centers, and retail Pharmacies in all the United Arab Emirates. Internally, the Company is organized into 3 Divisions: Pharmaceutical, Medical and Laboratory, each one representing several major players in their dedicated fields of specialty. The company has extensive offices and warehousing facilities in Dubai and Abu Dhabi.

We, in the Medical and Laboratory Divisions supply a comprehensive range of small to major laboratory equipment, from daily routine blood sugar testing, to disposables, diabetes self-management solutions and specialized testing products, and supply of reagents for a wide range of products to meet the needs of hospitals and other Healthcare institutions through an effective distribution network that ensures on-time product deliveries. We have Tendering and Customer Service Departments both in Dubai and Abu Dhabi to serve all the UAE Healthcare accounts representing globally recognized manufacturers in areas of Medical, Laboratory, Biotechnology and Consumer Healthcare.

Our team has well-trained product specialists with complete knowledge of the product lines they handle to carry out effective in-market sales activities.

What are your goals?

My goal is to continue to provide the best products and services to our customers and partners.

What do you feel is your biggest strength/company right now?

Our talents who have diverse backgrounds & experience and personal commitment to customers are our biggest strengths.

What was the path you/your company took to get to where you are today?

We focused on building strong customer relationships and providing the best-in-class solution for healthcare needs in the UAE.

Why did you start (or want to be the head of) this company’s Medical & Laboratory divisions?

I do believe that our customers deserve only the best. I wanted to be the General Manager in Pharmatrade in order to continue supporting our partners, by providing exceptional healthcare services to customers and ultimately to patients.

What have been the biggest challenges you have had to overcome?

Increased demand during the pandemic, with limited supply and logistical challenges.

Give us one word that describes you the best.

Servant Leader!

What makes you excited about Mondays?

Knowing that we are making a difference in healthcare and that we are serving patients.

What do you value most about your culture and vision?

Open culture, partnership and collaboration with our partners and customers.

Tell us about a project that forced you to be innovative and creative.

Changes in the Go-To-Market model for some of our partners, so being agile and adaptable to new trends helped us to maintain strong relations with our partners and opened the door to attract new partners.

What are the strategies of your company and how do they stand unique from your competitors?

Having a growth mindset and being the partner of choice to international organizations and our customers.

What are the key values which helped you overcome the roadblocks/challenges in your career?

Being ethical, authentic, compassionate and courageous.

How do you see the company changing in two years, and how do you see yourself creating that change?

Expanding into Digital Healthcare, so that we can support customers’ needs in interoperability.

Where is your leadership going?

I continue to develop and grow my team, adapting to a continuously changing environment, while providing support to our partners and customers. 

What benefits do your clients are getting from your company in this competitive world?

We are determined to provide best-in-class services, we are loyal to our partners and customers, and we have the best talents to support our customers. We are reliable and committed to providing timely solutions to our customers.

What are the services/solutions or products offered by your company as par with the current industry standards?

Pharmatrade, as a total Healthcare solution provider, serves hospitals, clinics, laboratories, and retail pharmacies with a diversified portfolio of products ranging from medical supplies and hospital equipment to pharmaceuticals and consumer health products.

Tell us something about your upcoming products or services?

We are expanding into Medication Management Solutions and Digital Healthcare.

Connect with Jihad Hussami on LinkedIn.

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