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Friday, February 23, 2024

Dewa Bill Payments via ‘Chat’ to Soon Be a Reality for Dubai Residents

Dubai residents will soon have a cutting-edge option for paying their utility bills, thanks to the Dubai Electricity and Water Authority (Dewa). Dewa’s virtual employee, Rammas ChatGPT, is set to revolutionize bill payments, offering customers a user-friendly solution. The enhanced 2023 version of Rammas ChatGPT, powered by generative artificial intelligence, is ready to provide a variety of transactional services, including bill payments.

A Futuristic Approach to Bill Payment: Dubai Residents

Mohamed Alsharid, Chief Digital Officer at Dewa announced this innovative development at the Gitex Global exhibition in Dubai. Rammas ChatGPT will guide users, providing access to essential documents and links for downloading PDF bills while offering diverse payment methods, including credit and debit cards. Dewa is also expanding the Dewaverse platform, which allows users to communicate with a virtual agent for transactions and support. This groundbreaking technology can be accessed without the need for 3D goggles, making it a convenient and accessible solution for all.

Embracing Technological Advancements: Dubai Residents

Dewa’s participation in the Gitex Global exhibition demonstrates its commitment to embracing technological advancements to enhance customer satisfaction. With over 20 projects and solutions related to artificial intelligence, smart city initiatives, and sustainability technologies, Dewa is paving the way for a more convenient and efficient future.

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