Mazda owners in the UAE were treated to a special service drive campaign courtesy of Galadari Automobiles, offering complimentary vehicle inspections. The five-day initiative, held at three service centers nationwide, welcomed owners of Mazdas purchased two years prior for comprehensive vehicle checks.
Japanese Experts Enhance the Experience
To elevate the service drive, three Mazda experts from Japan—Kataro Sugahara, Yoshiyuki Kemmochi, and Taku Iwasaki—were specially flown in for the event, providing Mazda owners with valuable insights into their vehicles.
Multi-City Campaign
The service campaign spanned multiple locations, with the Sheikh Zayed Road branch hosting customers on December 17 and 18, followed by Sharjah on December 19, and the Abu Dhabi branch on December 20 and 21.
Leadership Insights and Commitments: Service Drive
Axel Dreyer, CEO – Galadari Brothers Automotive Division
Expressing the purpose of the service drive, Dreyer aimed to elevate the exceptional customer experience for Mazda owners, reinforcing the commitment to delivering outstanding service.
Shah Basharat, Head of Brand – Mazda
Highlighting the precision of Japanese experts, Basharat emphasized the brand’s dedication to providing top-notch services to its customers.
Zameer Hassan, General Manager – Customer Service & Experience – Mazda Middle East & Africa
Emphasizing transparency, Hassan highlighted the brand’s commitment to clear communication about the maintenance process, costs, and timelines. This commitment builds trust and fosters long-term relationships with customers.
Galadari’s Consistent Excellence
Leading Distributor in UAE
As the exclusive distributor of Mazda in the UAE, Galadari Automobiles has consistently positioned the brand as a leader in service and post-sale customer satisfaction.
Recognized Excellence
The company’s remarkable growth earned it the ‘Volume Increase Award’ for the second consecutive year, showcasing outstanding performance even in challenging times for the automobile sector.
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