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Tuesday, February 27, 2024

Network International Partners with SerVme to Boost Catering Industry


Network International, a leading enabler of digital commerce in the Middle East and Africa (MEA), has partnered with SerVme, the leading reservation and guest CRM platform for restaurant and hotel operators.

The partnership will bring significant benefits to food and beverage players in the UAE, as the sector continues to see steady growth, backed by the UAE’s status as one of the world’s most popular tourist hotspots.

Through the integration of the Network and SerVme platforms, restaurants will enjoy a more seamless and efficient payment process, with real-time access to the reservation system and automatic storage of all payment history under the corresponding guest profile in the CRM system.

secure income

The partnership will enable restaurant operators to capture revenue from guests in advance by offering options such as partial or full deposits for special events. It can also pre-authorize credit cards on reservations to prevent last-minute cancellations from impacting restaurant table turnover.

This innovative solution will alleviate issues such as ‘no show’ and ensure a seamless and secure payment experience for dine-in customers while providing guaranteed revenue for restaurants.

Pankaj Kundra, Head of Products, Partnerships and Corporate Group, Network International, said: “As a home-grown payments company, Network is delighted to support the UAE’s growing hospitality sector, which remains a key contributor to the country’s economy.”

Value-added services

“Our strategic alliance with SerVme is in line with our ongoing commitment to delivering value-added services and payment innovations to hotel customers. This integrated offering will enhance the payment experience for customers and merchants while providing additional features such as advanced encryption, PCI compliance and fraud prevention measures. security advantage.”

“The combination of SerVme’s advanced booking CRM platform and Network International, the leading payment provider in the MEA region, enables our restaurant merchants to unlock a seamless and efficient experience, taking operations to new heights while securing revenue ahead of time.” Services. “We are committed to supporting restaurant growth and providing innovative solutions that adapt to the changing needs of the restaurant industry.” — trade arab news agency


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