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SleekFlow launches WhatsApp retail tech solution in UAE through L’Occitane ME’s first accelerator program

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SleekFlow, Asia Pacific’s leading SaaS omni-channel social commerce platform backed by Tiger Global, is proud to announce the launch of its omni-channel social commerce platform in the UAE. The market expansion kicked off with SleekFlow joining L’Occitane ME’s inaugural accelerator program, supported by The Greenhouse, the Chalhoub Group’s innovation and entrepreneurial space.

In August 2022, SleekFlow was one of 4 out of 180 global retail tech startups selected to implement its solution in the Middle East, with the potential to develop bespoke solutions for the L’Occitane brand for the beauty and luxury industries. The partnership with Chalhoub Group, the region’s largest retailer, demonstrates SleekFlow’s potential to enhance the region’s fast-growing luxury retail industry.

Since 2019, SleekFlow’s revenue has increased by 2-3 times year-on-year, and it has successfully expanded from Hong Kong to Singapore, Malaysia, Indonesia and Brazil.

The company, which serves SMEs and corporate clients, has identified the UAE market as an ideal location for expansion based on the strong buying behavior of WhatsApp, a communication channel used by 80% of UAE consumers on a daily basis.

As the first Asian company to participate in the Microsoft Pegasus program, SleekFlow’s ongoing collaboration with Microsoft has enabled the platform to leverage Azure OpenAI Service’s GPT-4 technology to power its chatbots. SleekFlow recently developed SleekFlow AI, a context-aware chatbot that can distill and translate content, generate concise reports, and automate talent training.

Henson Tsai, founder and CEO of SleekFlow, said: “SleekFlow has experienced explosive growth in the past year, and our enterprise customers have increased six-fold, and we have accumulated more than 5,000 customers in 120 regions around the world.” Helping enterprises improve customer service Quality, which triples sales converted via chat and increases online and offline sales by 18%. “



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