To prioritize the safety and well-being of artists, SM Entertainment launched Guangya 119an online reporting center.
The program is designed to provide a safe platform to report and address any potential issues or threats faced by artists. Through this new platform, fans can report any defamation of SM artists, illegal ticket sales/copyright infringement, and any corrections or suggestions.
SM Entertainment announced this new advanced reporting platform through its official social media accounts.
SM Entertainment wrote:
This is SM Entertainment.
SM Artist Rights Protection and Reporting Center “KWANGYA 119” website is now online.
You can visit “KWANGYA 119” after logging in with your SMTOWN ID, and report on the “Artist Defamation Report”, “Illegal Ticket/Copyright Infringement Report” and “Correction Report and Suggestions” pages.
As for the “Illegal Ticket Sales Report” page, we are in discussions with show organizers and ticketing sites and plan to open the page as soon as all the details are finalized.
Once confirmed, we will issue a separate notification.
Please show great interest in the newly launched “KWANGYA 119” service.